Privacy Policy

01Who We Are

AEGIS Health AI Trust Advisors is a healthcare AI governance and compliance consulting practice based in Florida, USA. We are led by Dr. Joselyn Arcelin, MD MBA AIGP, and serve telehealth platforms, hospital systems, digital health companies, and health-adjacent organizations nationwide.

We are not a covered entity or business associate under HIPAA in our capacity as a consulting firm. We do not provide medical care, treatment, or clinical services through this website.

Contact Information:
AEGIS Health AI Trust Advisors
Email: info@aegisaitrust.com
Phone: +1 (904) 290-4066
Website: aegisaitrust.com

02Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a consultation request through our contact form
• Request a downloadable resource or guide
• Book a discovery call through our Calendly scheduling page
• Email or call us directly
• Engage our consulting services

This information may include your name, email address, phone number, organization name, job title, and any information you include in your message.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or link
• Device type and operating system

Information from Third Parties

We use Netlify to host our website and process form submissions. We use Calendly for appointment scheduling. These services may collect information pursuant to their own privacy policies.

03How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries — to reply to consultation requests, questions, and resource requests
• Scheduling — to facilitate discovery calls and client meetings
• Service delivery — to provide contracted consulting services to clients
• Communications — to send relevant information about our services, publications, or resources (you may opt out at any time)
• Website improvement — to understand how visitors use our website and improve the user experience
• Legal compliance — to comply with applicable laws and regulations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

04How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers — with vendors who help us operate our website and business (Netlify, Calendly, Google Workspace), who are bound by confidentiality obligations
• Legal requirements — when required by law, court order, or government authority
• Business transfers — in connection with a merger, acquisition, or sale of our practice, with appropriate notice to affected individuals
• With your consent — for any other purpose with your explicit consent

05Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. These may include:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — to understand how visitors use our website (we use privacy-respecting analytics)
• Third-party cookies — from embedded services such as Calendly

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. Our website is primarily informational and does not require cookies to access content.

06Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact form submissions — retained for 2 years or until you request deletion
• Client engagement records — retained for 7 years in accordance with professional services standards
• Email correspondence — retained for 3 years

You may request deletion of your information at any time by contacting us at info@aegisaitrust.com.

07Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate information
• Deletion — request deletion of your personal information
• Opt-out — opt out of marketing communications at any time
• Portability — request your data in a portable format

Florida residents and California residents may have additional rights under applicable state law. To exercise any of these rights, contact us at info@aegisaitrust.com.

08Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption. Form submissions are processed through Netlify's secure infrastructure.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately.

09Children's Privacy

Our website and services are directed to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: